Welcome to Contra! We're excited to have you join our community of contractors and clients. If you're new to the platform, you may have some questions about the onboarding process. Don't worry, we're here to help!

So you've completed your profile, but your job is still pending. What does this mean? Our team reviews job posts before they go live to ensure they're complete. If any edits are required, our team will reach out to you via email. Once your job post is approved, we'll send you an email to let you know it's live.

Adding a billing method is a necessary step to get you ready to work with contractors as soon as you're ready to kick off a project. Don't worry, you won't be charged to post a job - that's free. We just want to make sure you're all set to start working with contractors when the time comes.

Yes, you can switch your account type after signing up. It's free to have both a Hiring profile and a Freelancer profile. To switch between your profiles, simply click on your avatar in the top right corner of the screen and select "Switch to Hiring" or "Switch to Independent." This will allow you to toggle between your profiles as needed.

Yes, you can apply to jobs and get hired even if you've signed up with a Hiring profile. Simply click on your avatar in the top right corner of the screen, click "Switch to Independent," and complete your freelancer profile. Then, you can browse the job feed and apply for relevant work.

Yes, you can post jobs and hire contractors even if you've signed up with a Freelancer profile. Simply click on your avatar in the top right corner of the screen, click "Switch to Hiring," and post jobs or browse freelance talent on our Discover page to find the perfect contractor for your project.

We hope this article has answered any questions you may have had about the onboarding process. If you have any further questions, please don't hesitate to reach out to our support team. Happy hiring!